From signing up to staying connected

Here's exactly how EverybodyCanHelp works, whether you're sending help or asking for it.

Whether you're giving or receiving

S

If you want to send help

Sign up, tell us what you'd like to give, and we'll match you with a real person or family in Cuba. You'll get clear guidance on what to send and how, then stay in touch as you build a real connection.

Send a Package
R

If you need help

Tell us a bit about your situation and what would make the biggest difference. We'll do our best to match you with someone ready and able to help.

Request Help

Three steps, start to finish

1

Sign up & get matched

  • Create a free account and tell us you'd like to send help
  • We match you with a real person or family in Cuba based on need
  • Once matched, message them directly through the platform to confirm their name, address, and specific needs
2

Pack & send

  • Include practical essentials: non-perishable packaged food, medicine, hygiene items, clothing, school supplies, or small batteries/solar-powered items
  • Pack it well: sturdy box, cushioned fragile items, each item listed with a description and value, package marked "GIFT"
  • Avoid: weapons, alcohol in bulk, perishable food, flammable or hazardous materials, and bulk non-prescription medicine
  • USPS mail service to Cuba is currently suspended — send through an authorized courier or freight forwarder instead
3

Stay connected

  • Share updates and photos once your package arrives
  • Hear how it helped
  • Decide together how often you'd like to stay in touch — there's no obligation either way

How we keep it honest

Real people, verified

We review requests for help before making a match.

Clear guidelines

You'll always know what's realistic and allowed to send to Cuba.

You stay in control

You decide what, how much, and how often you give — no pressure, no obligation.

Packages, not cash

Help moves as goods sent directly to your match, not money through our platform.

Common questions

What can I send to Cuba?

Typically food, over-the-counter medicine, hygiene items, and other everyday essentials. We give each sender specific guidance based on their match and current shipping rules.

How do you match senders with recipients?

We look at what a sender is able to offer and what a recipient needs most, along with location and logistics, to make a sensible match.

Is my information kept private?

Yes. We only share what's needed to make and coordinate a match, and never sell your information.

Does EverybodyCanHelp charge fees?

EverybodyCanHelp doesn't take a cut of what you send. You cover your own shipping costs directly.

Ready to get started?

Sign up in a few minutes and take the first step toward a real connection.

Send a PackageRequest Help